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How to add captions and audio translations to Swapcard (widget)

Updated

Unlock world-class live captioning, subtitling and AI voice translations in over 100 languages for your virtual, hybrid or in-person event in Swapcard using SyncWords' embeddable widgets and QR codes. The process is simple. Reach out to SyncWords to schedule your event. We will set everything up in our system, give you the iframes to add to Swapcard and/or the QR codes needed for your event.

 

Schedule your event with SyncWords

Reach out to your SyncWords representative or visit our Contact page to get in touch with us and provide your event information. This typically includes things like: 

  • The date of your event
  • The number of sessions that need captions, along with the start and end time of each - you can use our scheduling template attachment located at the bottom of the page
  • The language the presenter(s) will speak during the live stream
  • The language(s) captions should be translated to and if you want to include audio translations or not

One of our team members will reach out to confirm everything and answer any questions you may have.

 

Add a Widget to Swapcard

To add the SyncWords caption and/or audio translation widget(s) to Swapcard:

  1. Go to the "Sessions" tab on the "Content" module of your Studio.
  2. Select the appropriate Session and under the "Details" tab scroll down to the bottom of the page.
  3. Under "Live Interactions", click the "Embed third-party service" button. This will open a modal where you can add the captioning widget or audio translations iframe.
  4. Enter the name you would like to give the Captions/Translations tab by entering the name in the "Label" field.
  5. Add the captions iframe URL or dubs URL into the "Website" field.
    • For Captions - add the iframe link (https://live2.syncwords.com/i-demo)
    • For Dubs - enter the dubs link
  6. Click "Embed" to save your changes.

Swapcard Live Interactions.png

You are all set. You now have captions, subtitles and/or audio translations available for your session under "Live Interactions" on the bottom right of your screen. 

 

NOTE: You can add both captions and audio translations by clicking on "Embed third-party service". Just follow the above steps twice.
TIP: Please reach out to your SyncWords representative to customize the look and feel of the widget for your event.

 

QR Codes for In-Person Captions and Translations

Your SyncWords representative can also provide you with QR code that can be deployed for in-person audiences. They can be set up per session, or per room depending on your use case. Participants can scan the QR code and pull up captions or audio translations on their mobile devices.