Use CART Human captions in an MS Teams meeting With SyncWords Live
Communication access real-time translation (CART) is a service in which a trained CART captioner listens to the speech and manually delivers text into an MS Teams meeting and/or other real-time mechanisms that your viewers can access. SyncWords Live uses professional CART captioners that have specialized equipment and training to produce an accurate real time transcript that is then broadcast to the recipients on a screen, laptop, or other device. These Human captioners come from the broadcast TV industry and are experts in their field.
To get the highest quality captions, a meeting organizer can set up and offer CART captioning to an audience instead of the built-in Microsoft Teams live captions that are automatically generated.
To send captions directly to MS Teams
First, make sure you are using an MS Teams Enterprise Account. The 3rd party CART caption option is not available in MS Teams for non-Enterprise accounts.
The meeting organizer will need to create and send a link to the SyncWords Live team (your Live Event Manager will let you know what email to use). SyncWords Live will use this link to connect their system to the Microsoft Teams meeting.
1. Create and send the meeting invitation as usual. Remember to invite the CART captioner to the meeting.
2. Open the meeting invite you created.
3. Select Meeting options.
4. On the Meeting options page, turn on the Provide CART Captions switch, and then select Save to create the CART caption link.
5. Under Provide CART Captions, a link will appear. To copy the link, select Copy link. The link is copied to the clipboard.
6. Paste the link in an email message and send it to the CART captioner to enter into their captioning software.
7. Connect with the CART captioner before the meeting to make sure everything is set up correctly.
Turn CART captions on and off
If CART is enabled, captions display by default when you turn on captioning, but you can also toggle to the auto-generated captions if you prefer.
- To use CART, go to your meeting controls and select More actions > Turn on live captions. CART captions display by default.
- To use auto-generated captions, go to the overflow menu in the caption area and select your language.