This article will help you set up human captions for a live event. From your SyncWords Live Dashboard click the “Schedule an Event” button.
Pick the “Human Captions” tab and continue to fill out the fields below.
Title - Enter the name of your event. This field is required.
Subtitle - Enter a subtitle if available.
Start and end time - Enter the date and time your event will take place. This field is required.
Time zone - Set the time zone you used when entering the start date and time. The time zone will default to the time zone set in your profile.
Source language - Select the language your event will be held in.
Audio Sources - Let our captioners know where they will be getting audio from. You can select from the following options:
- Dial-in Number: Provide a phone number the captioner will need to dial in to to receive the event audio
- Skype - Provide a Skype ID the captioner will need to connect to to receive the event audio
- Meeting or Wecast Link: Provide a meeting or webcast link the captioner will need to join to receive event audio
Audio Notes - Enter information the captioner may find useful when trying to access the Audio Source provided above. For example, you can enter a password or other detailed instructions needed to access a meeting link.
Contacts - Add contact information for the person that will be handling the captioning portion of your event. This contact information will be used by our technicians and/or captioners to communicate with your team if the need arises. You can include a name, email, and phone number here. There is a type-ahead feature that will pull information from a list of existing users in your organization.
Captioner Notes - This is an area where you can add notes for the captioner. Notes typically include content like the topic being discussed, a list of speaker names, terminology or acronyms that may be used during the event. Anything that will help ensure our captioners are as accurate as possible. You also have the ability to upload supporting documentation in the field below.
Supporting Documents - Similar to the captioner Notes section above, but you can upload one or more documents to this section. Supporting documents typically include run of shows, agendas, PPT slides presenters are speaking to. Again, anything you think will help the captioner be as accurate as possible is welcome.
Once you have finished adding all your settings click “Create Event”.
Your event is now in a pending status and will be approved by our team once your event has been added to our schedule. Please remember to reach out to our sales team for any human captioning requests to ensure it gets added to our schedule.
There are several different tabs with various settings you can adjust as you see fit. Find all the needed articles in this section.